Live Updates
This page will be updated as and when we have news, changes to shuttle and transportation hours, or where there is anything impacting our services or wait times.
Update Jan 1: System Crash
At approximately 3am on Jan 1st, our routing system had an error that caused it to crash. Although we had it up and running again within 15 minutes, we know that this would have affected a number of our riders. We would like to sincerely apologise to those affected.
We are looking into the root cause of the system error for a fix.
Update Dec 31: NYE Wait Times
Despite having our full fleet in operation, we are currently experiencing long wait times for rides due to extra high demand caused by New Year's Eve celebrations. If you're somewhere comfortable, please make sure to request your ride well ahead of time - check out your ETA in the app for a live update on wait times (you receive it before you need to hit "submit" on your ride request).
Traffice Update Dec 25th: Hwy 1 Closure
The highway 1 closure affecting access to Johnson Heights now appears to be clearing.
Update Dec 21: Downie Street Addresses
We have been made aware of Downie Street addresses only showing as being in Sicamous. Please see our FAQs for how to get around this issue.
